My iphone7 won’t connect to WiFi network I think I reset settings and now I don’t know what the settings are. I also can’t do a backup or update my iOS software

Can’t connect to WiFi network

Posted on Jan 25, 2021 1:54 PM

Reply
1 reply

Jan 27, 2021 2:21 PM in response to Iphone7wifiissues

Hello there, iPhone7wifiissues!


Thanks for stopping by the Apple Support Communities for help. It sounds like your iPhone is unable to get connected to a Wi-Fi network. We'd be happy to help!


The steps outlined in the Apple Support article If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support are designed to help troubleshoot the issue you've described. Please go through the article in its entirety, and don't hesitate to respond back if the issue persists.


Should you get back in touch, please provide the answers to the following questions:


  1. Are you unable to connect to any Wi-Fi network, or just one in particular?
  2. If it is only one in particular, have you ever been able to connect to this network before?
  3. Do you get any error messages? If so, what do they say (please do not paraphrase)?
  4. What is the current iOS version installed on your iPhone 7? Example: iOS 14.3. You can find this under Settings > General > About > Version.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iphone7 won’t connect to WiFi network I think I reset settings and now I don’t know what the settings are. I also can’t do a backup or update my iOS software

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.