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Charging cable intermittently not working on some but not all devices

Riddle me this: I have 2 official Apple lightening charging cables plugged into 2 perfectly working sockets. Each have had my iPad and iPhone 11 plugged in at various times - I don’t stick to a certain cable for either device. I go to plug the iPhone into one cable tonight and it just will not charge - wiggle the cable, blow out any potential fluff from the phone etc, nothing works. Plug iPhone into the other cable and it starts charging fine. Also plug iPad into first cable and that also is charging fine. This has happened once or twice before and it always just goes back to working on either device again the next day. I don’t understand what is happening. Any ideas?

iPhone 11, iOS 14

Posted on Jan 25, 2021 3:19 PM

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Question marked as Top-ranking reply

Posted on Jan 27, 2021 3:30 PM

Hello and welcome to Apple Support Communities Emma86,


We see that you're having an issue with the charging cables that you're using with your iPhone and iPad. We can certainly see the concern with what you have described, and we'd be happy to help.


You've done some great steps to try to isolate the issue. Is this only happening with the first cable that you described? Does this only happen when connecting the iPhone, or does it happen at times with the iPad as well?


Have you tried different outlets to see if the same issue happens? We have also included a link below with some additional steps that could help.


If your iPhone or iPod touch won't charge


We look forward to hearing back from you.

Have a wonderful day!

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Question marked as Top-ranking reply

Jan 27, 2021 3:30 PM in response to Emma86

Hello and welcome to Apple Support Communities Emma86,


We see that you're having an issue with the charging cables that you're using with your iPhone and iPad. We can certainly see the concern with what you have described, and we'd be happy to help.


You've done some great steps to try to isolate the issue. Is this only happening with the first cable that you described? Does this only happen when connecting the iPhone, or does it happen at times with the iPad as well?


Have you tried different outlets to see if the same issue happens? We have also included a link below with some additional steps that could help.


If your iPhone or iPod touch won't charge


We look forward to hearing back from you.

Have a wonderful day!

Reply

Charging cable intermittently not working on some but not all devices

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