My Mac randomly starts playing Apple Music

I don't have the play/ pause button on my function bar so am not be doing it myself. How can I fix or prevent this?

MacBook Pro 13″, macOS 11.1

Posted on Jan 25, 2021 4:56 PM

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Question marked as Top-ranking reply

Posted on Jan 27, 2021 5:51 PM

Hello scottrd,


We'd love to assist you with your Mac audio. First, does the issue only occur when using a specific app or when accessing a specific website?


Also, have you tested the issue while in safe mode using the steps here: How to use safe mode on your Mac. Once in safe mode, you'd want to use the Mac as you normally would to see if the issue occurs again. You can tell when the Mac is in safe mode because on the desktop it will show the words Safe Boot in the top right-hand corner of the screen. 


Take care

2 replies
Question marked as Top-ranking reply

Jan 27, 2021 5:51 PM in response to scottrd

Hello scottrd,


We'd love to assist you with your Mac audio. First, does the issue only occur when using a specific app or when accessing a specific website?


Also, have you tested the issue while in safe mode using the steps here: How to use safe mode on your Mac. Once in safe mode, you'd want to use the Mac as you normally would to see if the issue occurs again. You can tell when the Mac is in safe mode because on the desktop it will show the words Safe Boot in the top right-hand corner of the screen. 


Take care

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My Mac randomly starts playing Apple Music

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