You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mykenna272 Author

Level 1

4 points

apple id

so, i’m trying to update my apps and it won’t let me, i enter in the right apple id password that goes with the apple id that is signed into my phone and then it says its connected to my moms email.

iPhone 11, iOS 14

Posted on Jan 25, 2021 5:10 PM

Top-ranking reply

Eric Root

Level 10

684,681 points

Posted on Jan 25, 2021 5:19 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

Or you ask your mom to set up Family Sharing between the IDs to keep access to your purchases.

Family Sharing.

Family Sharing - Set up.

View in context

apple id

Similar questions