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I am trying to download microsoft powerpoint and the app store is telling me I need to update my software but i have searched everywhere im told to do that and it isnt recognizing that i need a software update

I am trying to download microsoft powerpoint and the app store is telling me I need to update my software. I have searched everywhere I'm told to do that and it isn't recognizing that I need a software update.

MacBook Air 13″, macOS 10.13

Posted on Jan 26, 2021 4:54 PM

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Question marked as Top-ranking reply

Posted on Jan 26, 2021 6:17 PM

The App Store shows that PowerPoint requires macOS 10.14 or later.

You may or may not be able to upgrade your MacBook Air depending on what model year it is. You can find that at Apple menu > About this Mac.

If you reply with that information I, or someone else here, can give you more specific information about upgrading.

Or see the compatibility information in the following: How to upgrade to macOS Big Sur - Apple Support

If not compatible with Big Sur, see: How to get old versions of macOS - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 26, 2021 6:17 PM in response to madysen310

The App Store shows that PowerPoint requires macOS 10.14 or later.

You may or may not be able to upgrade your MacBook Air depending on what model year it is. You can find that at Apple menu > About this Mac.

If you reply with that information I, or someone else here, can give you more specific information about upgrading.

Or see the compatibility information in the following: How to upgrade to macOS Big Sur - Apple Support

If not compatible with Big Sur, see: How to get old versions of macOS - Apple Support

I am trying to download microsoft powerpoint and the app store is telling me I need to update my software but i have searched everywhere im told to do that and it isnt recognizing that i need a software update

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