IPhone 7 broken screen

Hi Tonka2ua,

Welcome to Apple Support Communities. We understand that you are trying to allow your computer access to your iPhone but are unable to respond on the iPhone due to a broken screen.

You will need to be able to enter a passcode on your iPhone screen in order to proceed. If you have another computer that your iPhone has synced with previously, you can try connecting them to see if the same issue occurs.

If you are trying to back up your iPhone, perhaps checking iCloud or iTunes for previously created backups would help to confirm that your data is protected. Check out Locate backups of your iPhone, iPad, and iPod touch.

Have a great day!

Tonka2ua,

It sounds like you may have began the account recovery process. If so, you can check on the status of that request using the guidance in the 'Check the status of your request' section of How to use account recovery when you can’t reset your Apple ID password.

Take care.

Can you sign into the ID?