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Level 1

4 points

iPhone 11 Pro won’t open apps or turn off

iPhone 11 Pro won’t open apps or turn off. Why can I do? Can’t even restart it. I’ve tried forcing restart, it’s not responding.

[Re-Titled by Moderator]

Posted on Jan 27, 2021 12:28 AM

Top-ranking reply

Level 10

208,662 points

Posted on Jan 27, 2021 12:41 AM

If you're sure you correctly performed all the steps provided in this support article:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support , contact Apple Support directly using this link:--> Get Support

Regards

Giulio

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