I can't find downloaded files on my new Iphone 12

I just switched over to iPhone finally, I’ve been trying to migrate some of the files (specifically art I’ve commissioned) from my android to my new iPhone. I’ve used both Mega and Google Drive but whenever I download the items I see that there is less storage but the files are nowhere to be found in the Files app. They’re somewhere on here but I can’t seem to access them. Does anybody have any suggestions?

Posted on Jan 27, 2021 2:40 AM

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1 reply

Jan 29, 2021 4:28 PM in response to Cytosaul

Hello Cytosaul,


We understand you'd like to find the files you've downloaded on your device. We'd be happy to help.


This article provides guidance on how to Use the Files app on your iPhone, iPad, or iPod touch. When opening the Files app, tap on the Browse tab, there should be a Downloads folder. In this folder, you should be able to find any files you've downloaded on your device. The link we've attached above will also provide details on how to use third-party apps in Files.


Thanks for using Apple Support Communities. Have a good one!

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I can't find downloaded files on my new Iphone 12

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