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Some image in PDF not showing after iPadOS 14.3 update.

I have iPad 10.2 8th gen.

I use file app and goodnotes 5 for opening PDF.

It was working fine until I updated to iPadOS 14.3 .

While it work normal in Adobe.

And I am facing the same problem in iPhone too after updating to 14.3.

And the problem i still there after the 14.4 update .

I have added 2 of the PDFs , please help if possible.

As I connected the support they told it’s problem from the document publisher.

so I came here for help



[Link Edited by Moderator]

Posted on Jan 27, 2021 6:29 AM

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5 replies

Jan 29, 2021 6:18 AM in response to imvaibhav20

I’d suggested Adobe Reader previously as you’d not mentioned success with that tool, and I’d suggested verifying the format of the doc using a so-called “preflight” tool (“preflight” tools are how PDF files are verified), and you’ll want to try that.


And you’ll want to send links to this thread and to the problem PDF doc to the Apple feedback link.


The three groups that can potentially fix this rendering are the folks that created the document (NCERT) if there are different and more compatible document-generating or copy-protection settings that can be employed, the folks supporting the document-producing tool, and the folks at Apple that support the PDF rendering and/or the error messages when some part mis-renders and/or is otherwise unsupported; if the doc can be re-made more compatible with the Apple reader, or if the doc created is out of spec, or if the doc is in spec and mis-rendered or mis-diagnostic’d.


PDF documents (usually) follow a standard, though there are incompatible extensions with differing support by different renderers, and there are buggy PDF generation tools, and yes, buggy PDF viewers, and PDF viewers that do not support some of the extensions. Without access to that doc—which is pretty clearly under a restrictive copyright—nobody here in the forums can determine what specific case is arising here, and only the folks mentioned previously can fix this.


If you’re interested in learning more about PDF files, start here: https://en.wikipedia.org/wiki/PDF/A


Jan 28, 2021 10:30 PM in response to MrHoffman

Actually it's working fine in Adobe , when I connected Apple before 14.4 update ,they told it will get solved after 14.4 update.

So after installing the new 14.4 update ,when my problem didn't solved.I contracted them again ,this time they told it's problem from document publisher.As it's working fine in Adobe I don't think it might be corrupted.

As I think there might be some format of image that has stopped sporting after the 14.3 update .


Some image in PDF not showing after iPadOS 14.3 update.

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