I’m getting billed monthly for a subscription to “ToonMe” that a family member accidentally started. How can I stop it? It doesn’t appear in my subscriptions.
Thanks!
Have you checked to see if the subscription exists within the list of subscriptions associated with the family member that started the subscription? If it does and that as would be expected here, have the family member cancel the subscription.
Here is some related info, including how to disable in-app purchases:
Manage App Store purchases, subscriptions, settings, and restrictions on iPad - Apple Support
Have you checked to see if the subscription exists within the list of subscriptions associated with the family member that started the subscription? If it does and that as would be expected here, have the family member cancel the subscription.
Here is some related info, including how to disable in-app purchases:
Manage App Store purchases, subscriptions, settings, and restrictions on iPad - Apple Support
If a Family started the subscription, then it would be in their account account, not yours even though you are paying for it.
So it would need to be canceled from a device signed in with the family member's Apple ID.
Thank you.
How can I cancel an App Store subscription that doesn’t appear in my subscriptions?
