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Changed my Apple ID but iTunes still using previous Apple ID and says account locked or disabled

Changed my Apple ID but when I go to iTunes it’s the old Apple ID and says account locked or disabled

iPhone XS

Posted on Jan 27, 2021 4:11 PM

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Posted on Jan 27, 2021 5:55 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





1 reply
Question marked as Best reply

Jan 27, 2021 5:55 PM in response to PsychRN226

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





Changed my Apple ID but iTunes still using previous Apple ID and says account locked or disabled

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