You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

12.5.1 problems

I just updated my iPhone 6 to 12.5.1 and have discovered that my battery is draining very quickly. The phone also tends to heat up. Have others experienced this? Why? What can I do about it?


iPhone 6, iOS 12

Posted on Jan 27, 2021 6:49 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2021 7:20 PM

That is a pretty high percentage for a battery that old. I would give your phone 72 hours before doing anything out to see if the battery drain slows. If it doesn't click on the Contact Support link at the top right of this page to start the service process. They can test your battery remotely.

10 replies
Question marked as Top-ranking reply

Jan 27, 2021 7:20 PM in response to ntollins

That is a pretty high percentage for a battery that old. I would give your phone 72 hours before doing anything out to see if the battery drain slows. If it doesn't click on the Contact Support link at the top right of this page to start the service process. They can test your battery remotely.

12.5.1 problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.