Troubleshooting account setup

Hello all. I am trying to set up iTunes on my device and when I get to the portion where I am prompted to input payment information, it is not accepted and I get an error message saying the following "For assistance, contact iTunes Support at (website)"

So, here I am. What do I do? All the information I am entering is correct. It's quite frustrating.

Thanks in advance!

iPod Touch (4th Gen)

Posted on Jan 27, 2021 6:51 PM

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1 reply

Niel

Level 10

742,337 points

Jan 27, 2021 6:58 PM in response to Amiaz351

Click here and ask the iTunes Store staff for assistance.

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Troubleshooting account setup

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