I accidentally purchased a subscription in kinemaster the app how can I get a refund?

I need help on getting a refund from kinemaster (app) I had accidentally purchased it on my iCloud account but I already have an account with a subscription. I want to know how to switch to the account that already has a paid subscription?





iPad, 14

Posted on Jan 27, 2021 8:08 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Jan 27, 2021 8:17 PM

You sign out of one Apple ID and sign in with the other to switch accounts.


Sign in with your Apple ID - https://support.apple.com/HT204053


About the subscription refund:


You must first cancel any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link:

See or cancel your subscriptions [subscription automatic renewal] - https://support.apple.com/HT202039

- "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."

- An existing subscription will normally continue until the end of its term and then just not renew. Stopping automatic renewal is effectively canceling it.

- Canceling a subscription does not automatically start a refund. If you want to do that:


Click on this link to "Report A Problem" and ask for a refund. --> https://reportaproblem.apple.com/?s=6


If Report A Problem does not work for a subscription refund you may have to make a special request. Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: https://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.

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Question marked as ⚠️ Top-ranking reply

Jan 27, 2021 8:17 PM in response to CharlesTongotea

You sign out of one Apple ID and sign in with the other to switch accounts.


Sign in with your Apple ID - https://support.apple.com/HT204053


About the subscription refund:


You must first cancel any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link:

See or cancel your subscriptions [subscription automatic renewal] - https://support.apple.com/HT202039

- "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."

- An existing subscription will normally continue until the end of its term and then just not renew. Stopping automatic renewal is effectively canceling it.

- Canceling a subscription does not automatically start a refund. If you want to do that:


Click on this link to "Report A Problem" and ask for a refund. --> https://reportaproblem.apple.com/?s=6


If Report A Problem does not work for a subscription refund you may have to make a special request. Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: https://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.

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I accidentally purchased a subscription in kinemaster the app how can I get a refund?

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