Help for update Yosemite mid 2010
I need help for OS X Yosemite Version 10.10.5 - MacBook Pro (13-inch, Mid 2010)
Processor 2.4GhZ Intel Core 2 Duo
How to upgrade to macOS Big Sur?
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A MacBook Pro from 2010 cannot upgrade to macOS Big Sur
it does not meet the hardware requirements.
You can only upgrade to macOS High Sierra 10.13.6.
Open Safari and click on this link,
How to get old versions of macOS – Apple Support
Then go to the Download OS section and click macOS High Sierra.
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router via cable rather than rely on WiFi.
Do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
If the App Store says ‘Open’ then it is detecting a previous download of the install app
go to the Applications folder locate Install macOS ******.app.
Move it to the Trash, empty the Trash.
Restart, click on the link again, the App Store should say ‘Get' or 'Download'.