how do I take the passcode off of my ipad? Its old and I forgot the passcode and just want to erase it to give it away. How do i erase and take off passcode?

how do I take the passcode off of my ipad? Its old and I forgot the passcode and just want to erase it to give it away. How do i erase and take off passcode?

iPad Air Wi-Fi

Posted on Jan 28, 2021 8:57 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2021 9:43 AM

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


If you intend to reuse the iPad with a different AppleID, you would be well advised to prepare it properly for reuse - as this will ensure that the Activation Lock associated with the original AppleID is removed, along with all data and other sensitive information:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support

5 replies
Question marked as Top-ranking reply

Jan 28, 2021 9:43 AM in response to ducks5577

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


If you intend to reuse the iPad with a different AppleID, you would be well advised to prepare it properly for reuse - as this will ensure that the Activation Lock associated with the original AppleID is removed, along with all data and other sensitive information:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support

Jan 28, 2021 10:16 AM in response to ducks5577

ducks5577 wrote:

I have followed the directions to erase my ipad and passcode by turning it off and holding down the home button while plugging it into my computer. It brings up a screen that has the picture of the cord leading to an itunes app logo instead of the picture of the computer, what does this mean? Also when I turn the ipad back on its still asks for a passcode so this isnt working to erase it and the code. What are your thoughts?


See >>> If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

Jan 28, 2021 9:57 AM in response to LotusPilot

I have followed the directions to erase my ipad and passcode by turning it off and holding down the home button while plugging it into my computer. It brings up a screen that has the picture of the cord leading to an itunes app logo instead of the picture of the computer, what does this mean? Also when I turn the ipad back on its still asks for a passcode so this isnt working to erase it and the code. What are your thoughts?

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how do I take the passcode off of my ipad? Its old and I forgot the passcode and just want to erase it to give it away. How do i erase and take off passcode?

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