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Level 1

4 points

why wont my iphone turn on

My iphone xs shut off last night ant wont turn on now. It gets stuck on the "apple logo" start up screen. Any ideas how to factory reset or erase everything on iphone so I can restore it?

iPhone XS, iOS 14

Posted on Jan 28, 2021 5:18 PM

Best reply

Axel Foley

Level 10

148,782 points

Posted on Jan 28, 2021 5:22 PM

Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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why wont my iphone turn on

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