You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

gift card error

Hello, I tried to purchase with apple gift card, and It says error and I can't purchase. It says "The gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes store customer support for assistance at ...."

iPhone XR, iOS 14

Posted on Jan 28, 2021 7:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2021 7:42 PM

Ask the people at the store the gift card came from or the iTunes Store staff for assistance.


(191224)

1 reply

gift card error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.