Why can’t I software update my iPhone

why can’t I software update my iPhone?

iPhone 11, iOS 14

Posted on Jan 28, 2021 8:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2021 8:59 PM

Your profile tells me that you have an iPhone 11 and running iOS version 14. The latest iOS version is 14.4. If you are already running this version then no further update is available at this time. If you are not running version 14.4 then you can follow the instructions in this guide by Apple ➔ Update your iPhone, iPad, or iPod touch - Apple Support

If you are having difficulty updating your iPhone then below are the requirements that your iPhone has to meet to update over a Wi-Fi Network:

Requirements to start and install an Update on an iPhone-

  • The phone must be charged to over 50%
  • Low Power Mode must be OFF
  • You cannot be connected through VPN
  • You must have a Wi-Fi connection (not cellular)
  • You should plug in the phone or put it to charge to assure it stays on and connected to Wi-Fi.


Axel F.

2 replies
Question marked as Top-ranking reply

Jan 28, 2021 8:59 PM in response to thant227

Your profile tells me that you have an iPhone 11 and running iOS version 14. The latest iOS version is 14.4. If you are already running this version then no further update is available at this time. If you are not running version 14.4 then you can follow the instructions in this guide by Apple ➔ Update your iPhone, iPad, or iPod touch - Apple Support

If you are having difficulty updating your iPhone then below are the requirements that your iPhone has to meet to update over a Wi-Fi Network:

Requirements to start and install an Update on an iPhone-

  • The phone must be charged to over 50%
  • Low Power Mode must be OFF
  • You cannot be connected through VPN
  • You must have a Wi-Fi connection (not cellular)
  • You should plug in the phone or put it to charge to assure it stays on and connected to Wi-Fi.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can’t I software update my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.