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Ipad frozen

my iPad seems to have frozen, it wont let me access either through touch Id or passcode

iPad, iPadOS 14

Posted on Jan 29, 2021 12:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2021 1:52 AM

Try a forced restart of your device:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

Regards

Giulio

3 replies
Question marked as Top-ranking reply

Jan 29, 2021 1:52 AM in response to como6143

Try a forced restart of your device:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

Regards

Giulio

Ipad frozen

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