IPad Air 4 cellular not working

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IPad Air 4 cellular not working

Hi,

I have a new iPad Air 4th gen. with Wifi and Cellular.

I have a sim card fitted, but it doesn't seem to work. I've tried turning on and off again; the network is briefly searched for, then is disappears and there is nothing next to the Wifi signal symbol.

I've checked that mobile / cellular data is on, tried resetting the iPad, taking the sim out and reinserting it - it recognises that it's there, as I'm asked (and am successful) to enter the pin.

What else should I check?

iPad Air, iPadOS 14

Posted on Jan 29, 2021 2:29 AM

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Answer 1

Jan 29, 2021 3:40 AM in response to Rock639

Be aware that your iPad requires a DataSIM and an active Cellular data plan from your chosen Carrier. The majority of mobile phone SIMs will not work - as very few are provisioned for use in tablet computers such as iPad.

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