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Can’t join the wifi extension in my house

Hi all! I just moved in my new house and tried to connect my iPhone SE to the wifi extension but keep having the same message telling me enable to join ):

anyone would have an idea of what could be the problem and what I could do?

thank you,

bibi

iPhone SE, iOS 14

Posted on Jan 29, 2021 2:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2021 2:38 AM

If your device can connect to different wifi networks, the problem is not related to your iPhone.

Restart your modem-router and test it again.


If your device cannot connect to different wifi networks too, try resetting your network settings going to:

Settings>General>Reset>Reset Network Settings, keeping in mind that this procedure also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before, but NO other data is affected.


Regards

Giulio

3 replies
Question marked as Top-ranking reply

Jan 29, 2021 2:38 AM in response to bibiane240

If your device can connect to different wifi networks, the problem is not related to your iPhone.

Restart your modem-router and test it again.


If your device cannot connect to different wifi networks too, try resetting your network settings going to:

Settings>General>Reset>Reset Network Settings, keeping in mind that this procedure also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before, but NO other data is affected.


Regards

Giulio

Can’t join the wifi extension in my house

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