unable to log in to admin account

I am unable to log in to my admin account.

Get a message - login failed because an error occurred

iMac 21.5″, macOS 10.15

Posted on Jan 29, 2021 7:22 AM

Top-ranking reply

rkaufmann87

Level 10

148,500 points

Posted on Jan 29, 2021 8:03 AM

Please restart in Safe Mode and then retest. If you have never done a Safe Mode reset please click

Use Safe Mode to isolate issues with your Mac

View in context

Similar questions

Login An unexpected error occurred. Please try logging in again
1149 1
When I try to login it says 'an unknown error has occured'. I've reset the password twice now and it still says the same error message. Any suggestions? When I try to login it says 'an unknown error has occured'. I've reset the password twice now and it still says the same error message. Any suggestions?
1794 1
after software update I can't log in after software update I can't log in. How can I log in?
253 1

1 reply