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chloescoular Author

Level 1

4 points

how can I dispute an auto renewal charge?

how can I dispute an auto-renewal charge?

Posted on Jan 29, 2021 8:42 AM

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Level 9

64,747 points

Posted on Jan 29, 2021 8:51 AM

You first need to properly cancel the subscription.

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098

Then request a refund directly from Apple.

Get Support -

https://getsupport.apple.com/

M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

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Best reply

Level 9

64,747 points

Jan 29, 2021 8:51 AM in response to chloescoular

You first need to properly cancel the subscription.

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098

Then request a refund directly from Apple.

Get Support -

https://getsupport.apple.com/

M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

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Level 10

469,203 points

Jan 29, 2021 8:51 AM in response to chloescoular

See: Request a refund for apps or content that you bought from Apple - Apple Support

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how can I dispute an auto renewal charge?

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