Apple Watch series 4 side button won’t work

My touchscreen is unresponsive. I cannot put in my passcode. And I cannot hard reset my watch because the side button won’t work. Clicking the crown works.

Apple Watch

Posted on Jan 29, 2021 11:16 AM

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1 reply

Jan 29, 2021 11:56 AM in response to lance-eric

Follow these steps to erase the watch and return it to factory settings.


  1. Go to icloud.com and login
  2. Open Find iPhone.
  3. In the All Devices pulldown menu select your Watch.
  4. In the resulting sheet that appears to the right choose erase Apple Watch.
  5. Then Remove the watch from your Apple ID.


M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

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Apple Watch series 4 side button won’t work

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