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Ipad Pro Safari View Problem

Hello,


Can someone help me figure out what's going on with my Mom's iPad Pro? She is trying to visit a website (and others), but keeps getting taken to a static (looks like .pdf page) and can't see the rest of the website or select any buttons or anything. We removed the URL and typed in the main websites, but it keeps going to to this static page and none of the website shows.


She sent me a snapshot and a video but I can't help her on the phone and don't have the iPad in hands.


Thoughts?

iPad Pro 11-inch Wi-Fi

Posted on Jan 29, 2021 12:55 PM

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Question marked as Best answer

Tap the aA icon - already highlighted. From the menu that will appear, select Website Settings - deselect Use Reader Automatically, then Done.

Posted on Jan 29, 2021 12:58 PM

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Ipad Pro Safari View Problem

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