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User profile for user: kelli290
kelli290 Author
User level: Level 1
9 points

Red ring tracking minutes not calories

Hi

my daughter was given a apple 3 watch. My watch shows calories burned in the move ring. Hers is showing minutes in the move ring instead of calories. How do I fix?

Posted on Jan 29, 2021 2:28 PM

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User profile for user: Community User
Community User

Posted on Jan 29, 2021 4:55 PM

If she's under 13 then it gets measured in minutes instead of calories.Do you have family sharing?.

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User profile for user: Community User
Community User

Jan 29, 2021 4:55 PM in response to kelli290

If she's under 13 then it gets measured in minutes instead of calories.Do you have family sharing?.

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User profile for user: javaliga
javaliga
User level: Level 10
119,645 points

Jan 29, 2021 3:24 PM in response to kelli290

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


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Red ring tracking minutes not calories

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