My camera keeps flickering.

When I join classes, my camera is flickering constantly. It looks like it keeps turning on and off, but the green light stays on. Its SO annoying, especially since I need it on for my classes. I tried to take it to the support group on my college campus, and they didn't know what to do besides give my laptop an update, in which it still didn't work. I tried everything. Help!

MacBook Pro 13″, macOS 10.14

Posted on Jan 29, 2021 2:24 PM

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3 replies

Feb 16, 2021 11:01 AM in response to ryleigh1111

ryleigh1111,




Thanks for clarifying that for us. We'd suggest checking out any remaining steps from this page, such as an SMC reset: If your built-in camera isn’t working on your Mac



If it persists after that, it may be a hardware-related issue. You can contact Apple Support directly here for further investigation, and to explore your available options: Get Support



Cheers.

Feb 1, 2021 1:14 PM in response to ryleigh1111

Hello ryleigh1111,




We noted you're having some issues pertaining to your Mac's camera during online classes. We certainly understand the need to have that camera working well, and we'd be happy to assist.


Just to clarify, does the camera flickering issue only happen in the app you use for classes? Or does it happen in others as well, such as FaceTime? If you could test that out, it would help greatly to isolate it down.



You can also try testing the camera out in a new Admin user, which helps to isolate it to being a user-specific issue, or a system-wide issue. This page can help with that part: Set up users, guests, and groups on Mac



Take care!

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My camera keeps flickering.

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