How do I cancel a payment I hit on accident? I don’t play the game anymore

I didn’t subscribe to automatic payment on candy crush with friends how do I refund my $

Posted on Jan 29, 2021 4:20 PM

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Question marked as Top-ranking reply

Posted on Feb 1, 2021 1:41 PM

Hello Heart0fgold0224,


Welcome to Apple Support Communities!


If we understand your post correctly, you want to know how to get a refund for something that you didn't subscribe to have payments taken out of automatically. We're happy to help!


Below is an article to get you started on your request for a refund.

Request a refund for apps or content that you bought from Apple


Below is an article that will provide you with how long it takes to get a refund should you be granted one.

How long refunds from the App Store or other Apple services take


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

2 replies
Question marked as Top-ranking reply

Feb 1, 2021 1:41 PM in response to Heart0fgold0224

Hello Heart0fgold0224,


Welcome to Apple Support Communities!


If we understand your post correctly, you want to know how to get a refund for something that you didn't subscribe to have payments taken out of automatically. We're happy to help!


Below is an article to get you started on your request for a refund.

Request a refund for apps or content that you bought from Apple


Below is an article that will provide you with how long it takes to get a refund should you be granted one.

How long refunds from the App Store or other Apple services take


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

Feb 1, 2021 1:49 PM in response to Heart0fgold0224

Before you do any of that you need to cancel the subscription to prevent any further payments:


How to cancel a subscription from Apple - Apple Support


Note that just deleting the app does not cancel the subscription. Then you should follow the instructions from ryane77. Do bear in mind that strictly speaking all purchases are final: however Apple have been sympathetic in cases of error and allowed a refund as a one-off concession so there is a good chance you will get one; but they are under no obligation to do this.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I cancel a payment I hit on accident? I don’t play the game anymore

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