Green frame on watch face
Hi my watch is stuck with this green frame. I have tried turning it off by pressing the dial twice and by holding the dial and the crown. No luck....any suggestions?
Apple Watch Series 5, watchOS 7
User profile for user:
karina184
User level:
Community Specialist
Hi Bcfit55,
It sounds like you are experiencing issues with a green frame on your Apple Watch. We can help with this.
Since you've already completed some troubleshooting steps, we'd like to have you restart your Apple Watch by pressing and holding the side button shown here: How to restart your Apple Watch
If your Apple Watch is unresponsive, you can force restart it as a last resort.
If you continue to experience issues, contact Apple Support directly to find out what options are available for your Apple Watch: Get Support
Take care!