Virus protection please? Or is it a scam??

iPhone 11 Pro Max, iOS 14

Posted on Jan 29, 2021 6:05 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2021 6:05 PM

Hi That is a scam messsage - probably from a pop up on a dodgy or compromised website, or from spam email.


You should ignore it.


DO NOT CLICK INSTALL. If you have clicked on any links on the message, and put in any date (eg usernames or passwords) then the scammers have those details and you need to change the passwords immediately.7


See - recognise phishing and other scams:

https://support.apple.com/en-us/HT204759


6 replies
Question marked as Top-ranking reply

Jan 29, 2021 6:05 PM in response to rabiitanveer

Hi That is a scam messsage - probably from a pop up on a dodgy or compromised website, or from spam email.


You should ignore it.


DO NOT CLICK INSTALL. If you have clicked on any links on the message, and put in any date (eg usernames or passwords) then the scammers have those details and you need to change the passwords immediately.7


See - recognise phishing and other scams:

https://support.apple.com/en-us/HT204759


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Virus protection please? Or is it a scam??

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