iPad problems

my ipad is stuck on the apple power up screen. how do i fix it? the same thing has happened with my phone before and i had to get a new one but is there a way i can fix my ipad without getting it repaired

iPad, iPadOS 13

Posted on Jan 30, 2021 12:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2021 12:26 AM

Try a forced restart of your device:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jan 30, 2021 12:26 AM in response to kaylei65

Try a forced restart of your device:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

Regards

Giulio

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.