Confirm Download in App Store

when you want to download an app in the appstore you have to confirm the download with the side button. Is it possible to disabel thuis button. My Son is disabled and can’t push thuis side button. Is there an other way to download an app in the appstore

Posted on Jan 30, 2021 8:37 AM

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Question marked as Top-ranking reply

Posted on Feb 1, 2021 6:55 PM

Hello rené163,


We definitely want him to be able to download apps and we're happy to help. If he is using a device that uses Face ID or Touch ID, then you can go to Settings > Face ID & Passcode or Touch ID and Passcode, then turn off the iTunes and App Store option. This will allow him to be prompted to enter his account password to complete the download.


Take care!

2 replies
Question marked as Top-ranking reply

Feb 1, 2021 6:55 PM in response to rené163

Hello rené163,


We definitely want him to be able to download apps and we're happy to help. If he is using a device that uses Face ID or Touch ID, then you can go to Settings > Face ID & Passcode or Touch ID and Passcode, then turn off the iTunes and App Store option. This will allow him to be prompted to enter his account password to complete the download.


Take care!

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Confirm Download in App Store

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