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My MacBook Pro has to go to an approved Apple Repair centre for out of warranty work. What do I do re the user password that I use to gain entry to the computer - should I disclose this info to the technician or not
MacBook Pro 13″, macOS 11.1
fx405 wrote:
My MacBook Pro has to go to an approved Apple Repair centre for out of warranty work. What do I do re the user password that I use to gain entry to the computer - should I disclose this info to the technician or not
By all means—No
Simply set up the Guest User account on the log in screen— no psswd needed.
Set up users, guests, and groups on Mac - Apple Support
Verify seldom is anyone going to log into an account— with all the diagnostic available.
Repairs are about hardware not software— if it boots it is out the door.
A company business in computer repair is not going to be in business long if it steals your user data— there is no interest.
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
fx405 wrote:
My MacBook Pro has to go to an approved Apple Repair centre for out of warranty work. What do I do re the user password that I use to gain entry to the computer - should I disclose this info to the technician or not
By all means—No
Simply set up the Guest User account on the log in screen— no psswd needed.
Set up users, guests, and groups on Mac - Apple Support
Verify seldom is anyone going to log into an account— with all the diagnostic available.
Repairs are about hardware not software— if it boots it is out the door.
A company business in computer repair is not going to be in business long if it steals your user data— there is no interest.
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
I remove/backup my data. After removing my data I create a service admin account with its own username/password. Something like tech/password.
Thanks Bob - great help - much appreciated
Pretty hard to repair a computer when you can't change user or computer settings.
Thanks Leroy much appreciated
should I disclose my user password when leaving my computer for repair
