Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone disabled

My iphone says it is disabled connect to iTunes. How do I resolve this?


iPhone XS Max, iOS 14

Posted on Jan 30, 2021 10:28 AM

Reply
Question marked as Best reply

Posted on Jan 30, 2021 10:32 AM

You will need to reset your passcode. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


Axel F.

1 reply
Question marked as Best reply

Jan 30, 2021 10:32 AM in response to sdriessen21

You will need to reset your passcode. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


Axel F.

iphone disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.