iPhone 8 - My “notes” app is not giving me the function to scan documents. Please assist.

My “notes” app is not giving me the function to scan documents. Please assist.

iPhone 8

Posted on Jan 30, 2021 10:39 AM

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Question marked as Top-ranking reply

Posted on Feb 2, 2021 12:40 PM

Hello CB1969-59,


Thank you for using Apple Support Communities.


To scan documents in the Notes app, you need to have iOS 14.0.1 or later installed on your iPhone. Go to Settings > General > About and check. If you do not have iOS 14.0.1 or later installed, you will need to take a look at this article to update your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support


Once you have verified your iOS is updated, take a look at this support article and let us know what and where the process fails


How to scan documents on your iPhone, iPad, or iPod touch - Apple Support


Best regards.

5 replies
Question marked as Top-ranking reply

Feb 2, 2021 12:40 PM in response to CB1969-59

Hello CB1969-59,


Thank you for using Apple Support Communities.


To scan documents in the Notes app, you need to have iOS 14.0.1 or later installed on your iPhone. Go to Settings > General > About and check. If you do not have iOS 14.0.1 or later installed, you will need to take a look at this article to update your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support


Once you have verified your iOS is updated, take a look at this support article and let us know what and where the process fails


How to scan documents on your iPhone, iPad, or iPod touch - Apple Support


Best regards.

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iPhone 8 - My “notes” app is not giving me the function to scan documents. Please assist.

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