Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Buy new iPad Air
take a screenshot
tap on the screenshot thumbnail in bottom left corner
tap on the markup tools
select any of the drawing tools
attempt to write on your screenshot using the markup tools
nothing happens.
occasionally a blue circle appears under my finger tracking it’s movement, but the tools do not work at all.
iPad Air, iPadOS 14
I was able to fix this problem by enabling the hidden Draw With Finger option inside of the Markup toolbar
I was able to fix this problem by enabling the hidden Draw With Finger option inside of the Markup toolbar
Hello and welcome to Apple Support Communities UncleBrian_,
We see that you're unable to use Markup on a screenshot that you've taken on your iPad. We understand wanting to be able to use this feature of your iPad to make adjustments or add on to a screenshot, and we'd be happy to help.
First, let's have you restart your iPad, and also make sure that you're using the latest version (14.4) of iPadOS on your iPad.
Update your iPhone, iPad, or iPod touch
If you are already using the latest version, and the issue remains, after restarting, take a look at the articles below with some additional information that can help.
Draw in apps with Markup on iPad
Add typed text, shapes, and signatures with Markup on iPad
If the issue persists, can you tell us if this happens with all screenshots that you take? Or does this only happen when taking screenshots in a specific app or apps? Have you been able to take screenshots and use Markup in the past without an issue?
We look forward to hearing back from you.
Have a wonderful day!
Hello UncleBrian_,
We are glad to hear that you were able to resolve this issue, and thank you for sharing the steps that you took.
Thank you for using Apple Support Communities.
Why isn’t Markup on screenshots working on iPad Air?
