Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 11 keeps restarting by it's own even after updating it

My iPhone 11 keeps restarting by it own even after updating it.


[Re-Titled by Moderator]

Posted on Jan 30, 2021 2:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2021 4:17 PM

you may have a hardware problem

First try a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

If that does not help the  next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated. 

Then restore the backup.

Here is a guide for those steps:

Backup and restore

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

If that fails arrange a repair

https://support.apple.com/en-gb/iphone/repair/service

1 reply
Question marked as Top-ranking reply

Jan 30, 2021 4:17 PM in response to Jkurt12

you may have a hardware problem

First try a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

If that does not help the  next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated. 

Then restore the backup.

Here is a guide for those steps:

Backup and restore

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

If that fails arrange a repair

https://support.apple.com/en-gb/iphone/repair/service

My iPhone 11 keeps restarting by it's own even after updating it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.