iPhone Storage Not Calculating Categories
Hi! I just upgraded from an iPhone 11 to 12 Pro. When I go to phone storage, my categories won’t break down. Any thoughts or fixes for this? Thank you!
Hi! I just upgraded from an iPhone 11 to 12 Pro. When I go to phone storage, my categories won’t break down. Any thoughts or fixes for this? Thank you!
Hello mphares2,
Welcome to Apple Support Communities!
If we understand your post correctly, iPhone storage is not showing you the break down in categories. We're happy to help!
Have you restarted your phone since you've noticed this?
Make sure that your iPhone has the latest iOS software.
Update your iPhone, iPad, or iPod touch
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Hello mphares2,
Welcome to Apple Support Communities!
If we understand your post correctly, iPhone storage is not showing you the break down in categories. We're happy to help!
Have you restarted your phone since you've noticed this?
Make sure that your iPhone has the latest iOS software.
Update your iPhone, iPad, or iPod touch
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Yes you have understood my post,
I have tried restarting the phone, the phone is running iOS 14.4, I have checked for hanging apps in the storage page, I have restored the phone from two different backups, yet it’s still not calculating storage.
r/
Mphares2
Hey mphares2,
Thanks for getting back to us.
At this point, we recommend contacting Apple Support directly for further help with this issue.
Thank you for using Apple Support Communities.
Take care!
iPhone Storage Not Calculating Categories