I didn’t know my apple care expired , I didn’t know it can be extended, I realized it expired in oct2020 , with the covid 19, the store wre closed and I didn’t have a chance to get my screen repaired, now my apple care expired and I need help i

I have purchased apple care , with the covid the all the stores were closed and I couldn’t get the service, now that i wanted to make an appointment to get my screen fixed I was advised that my apple care + expired.

can I still get it extended due to covid the stores were closed for couple of months. Please advise

also I heard that we can extend the apple care for. Additional 12 months is it possible?

iPhone XS Max, iOS 14

Posted on Jan 30, 2021 6:11 PM

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Posted on Jan 30, 2021 6:19 PM

Call Apple and ask for AppleCare Plan Administration. If in the US, 800-MY-APPLE will get you through.


Chances are however, that since your plan is expired and your screen is damaged, they will not extend the plan after all this time. Whether the stores were closed or not, Apple was quite open and all you had to do when the plan was active was contact them.

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Question marked as Top-ranking reply

Jan 30, 2021 6:19 PM in response to doron192

Call Apple and ask for AppleCare Plan Administration. If in the US, 800-MY-APPLE will get you through.


Chances are however, that since your plan is expired and your screen is damaged, they will not extend the plan after all this time. Whether the stores were closed or not, Apple was quite open and all you had to do when the plan was active was contact them.

Jan 30, 2021 6:30 PM in response to doron192

when you purchase a new Apple product you automatically get a year of limited warranty, Apple gives you 60 days to add Apple care + after that, it’s no longer available for that device, I’m truly sorry about this, but good news is, you can still have coverage for all your devices using Asurion.


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I didn’t know my apple care expired , I didn’t know it can be extended, I realized it expired in oct2020 , with the covid 19, the store wre closed and I didn’t have a chance to get my screen repaired, now my apple care expired and I need help i

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