Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

black screen but can put in passcode

My iphone 6s plus screen is black but it still works as I can put in the passcode (by guessing where the numbers are) and it does unlock.


Is this a software problem or a hardware problem? What do I do?

iPhone 6s Plus

Posted on Jan 31, 2021 2:23 AM

Reply
Question marked as Best reply

Posted on Jan 31, 2021 4:42 AM

Hello,

Start here:

Get help with the display on your iPhone, iPad, or iPod touch

However, the screen probably needs replacement:

iPhone Screen Repair

Good luck.

1 reply

black screen but can put in passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.