Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

iTunes payment

No matter what form of payment I enter, iTunes will not accept any method of payment. I’ve tried PayPal, credit cards, debit card... it says payment cannot be updated and to contact Apple Support. HELP!!!!

iPhone 11

Posted on Jan 31, 2021 7:49 AM

Best reply

Niel

Level 10

727,121 points

Posted on Jan 31, 2021 8:28 AM

Click here and ask the iTunes Store staff for assistance.

(191411)

View in context

Similar questions

Won't accept payment method on iTunes How can I get iTunes to accept my payment method without always coming up with 'go to iTunes support page'?
113 1
My payment method cannot be used with iTunes I have never had trouble using it before Why is my payment method not accepted all of a sudden
212 1
Itunes payment methods not working. Hi everyone. Ive tried contacting support with no luck. My payment method on iTunes has been declined (not a clue why) and it wont let me remove and re-add my card as you need one method at all times. I do not have a second card that i can use for payments and it also wont let me access my itunes store credit without some "code" but i never received one, i just added the funds to my account directly from my bank and now its sitting there unable to be used. I have no idea what to do about this, i cant download any apps, and its constantly hassling me for a new payment method. What am i supposed to do?
222 1

1 reply

Best reply

Niel

Level 10

727,121 points

Jan 31, 2021 8:28 AM in response to Tutuscout123

Click here and ask the iTunes Store staff for assistance.

(191411)

iTunes payment

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up