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“Invalid SIM” - eSIM

my eSIM on iPhone 11 appears to have gone bad. I get “SIM failure” messages when I reboot the phone, and it says “invalid SIM” where the carrier would normally show up.


it’s not possible for me to remove the eSIM from my settings, and even restoring via DFU mode does not remove the eSIM.


googling around it seems the only way to remove an eSIM is to “erase all contents and settings” from the phone and specially say that you want to remove the eSIM, however I don’t get asked this question in this reset option.


has anybody else come across this issue?

iPhone 11

Posted on Jan 31, 2021 1:14 PM

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Just to follow this up in case anyone else gets the same issue.


Phone was in repair with Apple today and has been swapped FOC for a new one as they also couldn’t clear the eSIM from the phone.

Posted on Feb 4, 2021 10:36 AM

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“Invalid SIM” - eSIM

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