Warped case on MacBook Pro
The bottom of the case is warped such that it will not lie flat on my desk. It wobbles when I type. Is my battery swelling?
MacBook Pro 15″, macOS 11.1
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The bottom of the case is warped such that it will not lie flat on my desk. It wobbles when I type. Is my battery swelling?
MacBook Pro 15″, macOS 11.1
Trust33 wrote:
The bottom of the case is warped such that it will not lie flat on my desk. It wobbles when I type. Is my battery swelling?
Definitely sounds like it.
I would verify you have a adequate and viable backup, and prepare to stop using it, unplug it and shut it down. It can cause a lot of damage. Swelling, leaking, expanding, damaged Lithium ion batteries you do not want to deal with yourself
Learn how to get your Mac notebook fixed and how much it will cost.
https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.
ref: https://www.apple.com/shop/browse/store/temporary_closures )
“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Trust33 wrote:
The bottom of the case is warped such that it will not lie flat on my desk. It wobbles when I type. Is my battery swelling?
Definitely sounds like it.
I would verify you have a adequate and viable backup, and prepare to stop using it, unplug it and shut it down. It can cause a lot of damage. Swelling, leaking, expanding, damaged Lithium ion batteries you do not want to deal with yourself
Learn how to get your Mac notebook fixed and how much it will cost.
https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.
ref: https://www.apple.com/shop/browse/store/temporary_closures )
“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Warped case on MacBook Pro