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kennedi03 Author

Level 1

4 points

Billing random charges

Hi,

She keeps getting random charges on her debit card for various charges. I am trying to find out what these are for and if some type of subscriptions. She has been charged some of these fees. Can these be refunded and if a subscription please cancel? The charges are back from 1/8/21 for $27.73, 1/19/21 for $5.35, 1/30/21 for $28.35. This have been recurrent charges. If someone can look into this for me and get back to me. Thanks

[Personal Information Edited by Moderator]

Posted on Jan 31, 2021 3:37 PM

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Top-ranking reply

Level 10

684,705 points

Posted on Jan 31, 2021 6:21 PM

We are users like you, not Apple employees, so we don't have access to your data information.

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

To cancel the subscriptions.

Purchases - View, change, or cancel your subscriptions.

Purchases - Subscriptions not billed through Apple

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.

How long refunds from the App Store or other Apple services take.

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Similar questions

1 reply

Top-ranking reply

Level 10

684,705 points

Jan 31, 2021 6:21 PM in response to kennedi03

We are users like you, not Apple employees, so we don't have access to your data information.

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

To cancel the subscriptions.

Purchases - View, change, or cancel your subscriptions.

Purchases - Subscriptions not billed through Apple

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.

How long refunds from the App Store or other Apple services take.

Reply

Billing random charges

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