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eric_93 Author

Level 1

14 points

iPhone 12 Pro keeps restarting.

My iPhone 12 Pro keeps restarting whiles its asleep and has greyed out WiFi toggle when it boots back up.. why is this happening and how to fix it? Phone is on iOS 14.4

Posted on Jan 31, 2021 4:11 PM

Top-ranking reply

Axel Foley

Level 10

149,568 points

Posted on Jan 31, 2021 4:13 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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iPhone 12 Pro keeps restarting.

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