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User profile for user: eric_93
eric_93 Author
User level: Level 1
14 points

iPhone 12 Pro keeps restarting.

My iPhone 12 Pro keeps restarting whiles its asleep and has greyed out WiFi toggle when it boots back up.. why is this happening and how to fix it? Phone is on iOS 14.4

Posted on Jan 31, 2021 4:11 PM

Similar questions

1 reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
157,170 points

Jan 31, 2021 4:13 PM in response to eric_93

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

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iPhone 12 Pro keeps restarting.

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