I can’t verify my Apple Music subscription

Hi bilyah,

Thanks for coming to Apple Support Communities for help with this issue verifying your Apple Music subscription. We'd love to point you in the right direction.

To ensure we understand exactly what's going on, let us know more about this message you're seeing. When exactly does it appear? Have you had a chance to restart your iPhone, to join a different Wi-Fi network, or to switch to cellular data before trying again?

Have you recently made any changes to your Apple ID or to the account signed into your device? If not, are you currently signed into any other devices using the same Apple ID, such as an iPad, or a computer?

If so, let us know if you're able to access your Apple Music subscription on those devices.

Also, what does it show when you attempt to view your subscription directly following the instructions in this guide?

See or cancel your subscriptions

Have a great day!