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microsoft exchange

when I have Microsoft exchange mail turned on it causes my mail to crash my other accounts gmail and iCloud email don't change it works fine what do I need to do to fix this

Posted on Jan 31, 2021 5:48 PM

Reply
1 reply

Feb 3, 2021 8:11 AM in response to rodneyfromelkford

Hi rodneyfromelkford,


It looks like when you enable mail for your Microsoft Exchange account your Mail app becomes unresponsive. Mail is a great option to checking your incoming messages quickly for all accounts. We're glad you reached out for help.


Take a look at the resource below for help when an app becomes unresponsive or quits unexpectedly.


If an app freezes or quits unexpectedly on Mac


From here we'll want to restart your Mac in safe mode to see if the issue continues.


Start up your Mac in safe mode


If you still have trouble after enabling Mail for this account let us know the macOS installed and if you have the same issue when you try to access the account using Safari or another browser.


Have a good day!

microsoft exchange

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