Hoping someone can help. When I set a contact photo, I'll move and crop so that the person is in the middle of the circle. Then I press done and for some reason the photo shifts to the default position it originally started with. This happens for all my contacts. It's not the end of the world but it's definitely annoying. I don't feel like going through the hassle of reseting my phone if I don't need to. Any suggestions would be appreciated. Thanks
iPhone 11
Hey there, Aday944!
Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with your contact photos shifting incorrectly when you move and crop them. Does this happen with all contacts or with specific ones? Are your contacts synced to an iCloud account or a different email account?
Let's also check out this article to Update your iPhone, iPad, or iPod touch and be sure you're running the latest software version. Next, check out these steps to Restart your iPhone.
Let us know the results and have a great day!
Dont listen to what Apple will tell you because this is just a bug. It happens to me every now and then even though my phone’s up to date.
resetting your phone is a good way to solve bugs tho
Thanks. Reading other post it seems like this has been a known issue for a while.
It happens with all of the contact photos. My iphone has the most update software. I'm using a gmail account.
Contact photos keeps shifting
