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Katherineak Author

Level 1

8 points

Erasing data so can send back MacBook Air

How do I delete my photos, email and all info about me on a new MacBook Air?

MacBook Air 13″, macOS 10.15

Posted on Jan 31, 2021 7:38 PM

Best reply

babowa

Level 9

78,103 points

Posted on Jan 31, 2021 9:22 PM

If you are sending it in for repair, you wouldn't need to do all of this; however, if you are returning it or trading it in, here are all the steps you need to follow:

https://support.apple.com/en-us/HT201065

I am assuming you have made a backup of your data?

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Erasing data so can send back MacBook Air

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